The saying “customer is king” has never been more relevant than in today’s times. Customer experience is the golden standard across service industries, and banking institutions are leaving nothing to chance to make that experience differentiated for the customer. Be it contact centres or back office processes, banks are increasingly leaving the routine tasks to automation and getting their human resource to work on only those tasks that require critical thinking and judgement. And Robotic Process Automation has become the most vital piece in the pursuit of business efficiency and effectiveness.
ROBOTIC AUTOMATION – KEY FEATURES
70% Improvement In Overall STP Efficiency – We deliver intelligent enterprise solutions for banking institutions without making any changes to their core banking and other banking applications.
Assured, intelligent and predictable
Substantial cost reduction
RPA SOLUTIONS FOR BANKING INSTITUTIONS
BACK OFFICE OPERATIONS
AUDIT AND COMPLIANCE
CORRESPONDENT BANK, FINTECH, SERVICE PARTNER
BANKING FUNCTIONS SUITABLE FOR AUTOMATION
Our deep domain knowledge of banking solutions has helped us in RPA deployment across financial services categories – Personal Banking, Private Banking, Commercial Banking, Investment and Wholesale Banking.
We have directly delivered solutions to some of the top global banking institutions
We have co-delivered RPA solutions to 3 of the 10 largest global banks
Our decade-long endeavour to deliver pioneering banking automation solutions has been recognised by The Asian Banker awards. Team Grid Infocom was awarded as the 2017 Winner for “Most Innovative Application of Robotics”.
*The IP rights of this award remain with The Asian Banker.
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