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With AI, humans can spend more time focusing on high-mental-effort activities, while companies can up-skill their human resources into leadership roles. AI helps to automate processes that consume a lot of time and human resource. So, if all these mundane tasks are replaced by machines, humans can perform more efficiently.
One of the biggest advantages of integrating Robotic Automation is that they do not require complex codes. They are easy to install, which reduces procedural delays in project deliveries. RPA also paces up data processing from disparate nodes in the system and helps in deriving insights and results.
If you see a robot in action, it is much like someone taking over your screen. The difference is that actions performed are much faster compared to human beings. Activity logs are also maintained by these robots which may be reviewed at regular intervals.
If robots can manage verification and documentation, human resources can be freed from procedural tasks and focus on customer acquisition and retention programs.
“Even with your best-in-class applications, ask yourself how simple your process is in terms of speed, cost and efficiency. If you have a sophisticated system, it should be simple”
The software robots processing over 10 lakh transactions daily have reduced the response time to customers by up to 60 % and increased accuracy to 100 %, thereby improving the by the bank’s productivity and efficiency
When Grid Infocom was on the verge of losing a deal for want of a client showcase, it dug deep and leveraged its outcome-based model to reverse its fortunes