Solution That Renovate Your Business

Banking

  • Rina – Adaptive Agent Desktop for Contact Centre
  • Branch Automation
  • Back Office Automation to improve Cost to Income Ratio
  • Reconciliation, Dispute and Payments Automation
  • nuAI™ – Robotic API for Corporate Banking Customers and Fintech Integration
  • Bank’s third party applications – Process & Technology Integration (ATM MSPs, Payment  Gateways, Cards etc)
  • Rapid Feature Enhancements for Bank’s CRM, BPM & Core Banking Systems
  • STP Automation
  • Customer Due Diligence Automation – KYC, AML, CFT, SAR, STR
  • Rapid Process & Technology Unification of Bank Merger & Acquisitions

Insurance

  • Rina – Adaptive Agent Desktop for Contact Centre
  • Branch, Retail, Point of Sale Automation
  • Pre-Underwriting and Auto Underwriting
  • Back Office Automation
  • Claims Automation
  • Robotic Insurance API for Corporate Customers and Insuretech Integration
  • Third party applications – Process & Technology Integration (Care provider, Service provider,  regulatory portals, AML/KYC etc.)
  • Rapid Feature Enhancements of Core Insurance Applications
  • Persistency Management
  • STP Automation
  • Process & Technology Unification of Insurance Merger & Acquisitions

Telecom

  • Rina – Adaptive Agent Desktop for Contact Centre
  • Back Office Automation
  • Billing & Payment Reconciliation
  • Network Operations, Provisioning and Fault Management Automation
  • Robotic Telecom API for third party and other service provider integration
  • Rapid Feature Enhancements or Scaffoldingof OSS/BSS
  • Peering Service Partner Process & Technology Integration Automation
  • tmforum’sZero Touch Orchestration, Operations & Management (ZOOM) Automation
  • Process & Technology Unification of Merger & Acquisitions
  • ITOps, NetOps, SecOps, SysOps Automation

Finance & Accounting

  • Rina – Adaptive Agent Desktop for Contact Centre
  • Order-to-cash
  • Record-to-report
  • Procure-to-pay
  • Financial Planning
  • Financial Analysis
  • Tax
  • Treasury
  • Payroll
  • Others

Travel Services

  • Rina – Adaptive Agent Desktop for Contact Centre
  • Non-intrusive GDS Integration & Enhancement
  • Robotic Travel API™ for GDS, OTA, Price Engine, eCommerce Integration
  • Back Office and Ground Operation Automation
  • Adaptive Travel Agent Desktop for booking agents
  • Refund Process Automation
  • F&A Process Automation

Specialty Pharmacy

  • Rina – Adaptive Agent Desktop for Contact Centre
  • Back Office Automation
  • Payor Reconciliation, Authorization Automation
  • Robotic Pharmacy API to link Payor, Distributor, Manufacturer & Medtechs
  • Pharmacy’s prescriber applications – Process & Technology Integration without changing anything
  • Refill management Automation
  • Patient Persistency Management
  • Procurement & Supply Chain Automation
  • Finance & Accounting Automation
  • Process & Technology Unification of Pharmacy Merger & Acquisitions

FMCG & Logistics

  • Rina – Adaptive Agent Desktop for FMCG & Logistics Contact Centre
  • Back Office Automation
  • F&A Automation
  • Supply Chain & Inventory Management Automation
  • Retail Operations Automation (Customer Transactions)
  • Data entry automation into B2B portals
  • Robotic API™ for third party and other service provider integration
  • Rapid Feature Enhancements or Scaffoldingof CRM/ERP/BPM

Utility

  • Rina – Adaptive Agent Desktop for Utility Services Contact Centre
  • Billing & Collections
  • Debt Collection
  • Smart Metering & Exception Management
  • F&A Process
  • Scheduling, Provisioning & Termination
  • Robotic API™ for SCADA systems data orchestration & third party portal integration
  • Rapid Feature Enhancements or Scaffoldingof CRM/ERP/BPM

Healthcare

  • Rina – Adaptive Agent Desktop for Healthcare Contact Centre
  • Patient Care Management – Outpatient & Resident
  • Claims Management
  • Case Management & Care Management
  • Payor & Eligibility Management
  • Pharma Management
  • Follow ups & in-care Management

SMART & INTELLIGENT EGOVERNANCE (eServices Automation)

  • Rina – Adaptive Agent Desktop for Government Service Contact Centre
  • G2G – Government to Governments Service Automation
  • G2C – Government to Citizens Service Automation
  • G2E – Government to Employees Service Automation
  • G2B – Government to Businesses Service Automation
  • C2G – Citizen to Government Service Automation
  • Back Office and Front Line Automation for Immigration, Tax, Transport, Social Security and Healthcare eServices.