Almost all sectors from finance, customer care, IT, and supply chain management are reworking their organizational strategies to incorporate digital transformation in their sector.

While some experts like Musk have made speculations around the potential harmful impact of AI in future, for the most part these disruptive technologies with super-human abilities are creating far-reaching impact

IPA will undoubtedly become an even more integral part of the future operating models. Experts suggest that IPA will further leverage AI, eventually leading to a complete automation of processes.

Processing huge volume of data on a day to day basis is a tedious, time-consuming affair for insurance companies. AI could just be the game changer due to its speed and utility.

Cognitive AI uses previously under-utilized data for segmentation, identification, and scoring of customers. This is the edge a data-driven customer experience has over others.