“Even with your best-in-class applications, ask yourself how simple your process is in terms of speed, cost and efficiency. If you have a sophisticated system, it should be simple”

The software robots processing over 10 lakh transactions daily have reduced the response time to customers by up to 60 % and increased accuracy to 100 %, thereby improving the by the bank’s productivity and efficiency

When Grid Infocom was on the verge of losing a deal for want of a client showcase, it dug deep and leveraged its outcome-based model to reverse its fortunes