Technology is no longer just a ‘useful’ tool, it drives the way global businesses and their global clients are interacting, and transacting. Organisations that operate in a sector as vast as insurance have multiple interaction points with their customers. And delivering the best experience in each step of the process is what differentiates the best from the rest. Insurance institutions are optimising the potential of their frontliners and back-office employees by letting robotic automation take care of the high-volume routine tasks. RPA is not only providing real-time actionable insights for transactional processes, but also helping the organisation bring down operational costs significantly.
CHALLENGES FOR INSURANCE PROCESSES
Regulation and compliance maintenance
Data overload for advisors and agents
Customer experience challenges
Premium and claim leakages
Variety of data sources
Manual data input
We believe in the idea of change without changing. That’s why, we design technologies that are non-disruptive and can work in sync with the legacy IT systems that are integral to the workflow of every global insurance solution provider. We deliver intelligent enterprise solutions for insurance institutions without making any changes to their existing processes and technologies.
RPA SOLUTIONS FOR INSURANCE INSTITUTIONS
SELF-SERVICE FOR ADVISORS, AGENTS AND CUSTOMERS
CONTACT CENTER, AGENTS AND ADVISORS
UNDERWRITING AND CLAIMS
PAYER, PROVIDER, KYC CHECKS, COMPLIANCE
DOCUMENTS, IMAGES, DATA ENTRY
WE ARE THE INSURANCE AUTOMATION EXPERTS
Our deep domain knowledge has helped us in RPA deployment across insurance services categories – Life Insurance, Health Insurance, Property Insurance and Casualty Insurance.
Sales and Distribution
Customer journey automation
More efficient sales agents
Customer and Marketing
Finance and Accounting
Pricing and Underwriting
Customer data entry
Client information updation
Automation of riders
Policy Administration and In-force Management
Assign claim handler
We have successfully delivered business results to top global insurance institutions with large-scale operations and diversified technologies
Our decade-long endeavour to deliver pioneering banking automation solutions has been recognised by The Asian Banker awards. Team Grid Infocom was awarded as the 2017 Winner for “Most Innovative Application of Robotics”.
*The IP rights of this award remain with The Asian Banker.
GET IN TOUCH WITH US