The eCommerce industry is arguably one of the biggest changemakers of our times. And supply chain is the lifeline of the entire ecosystem. Organizations have witnessed a reduction in delivery operations costs by 30 – 60 %. The following processes are well disposed to automation and represent a typical area of improvement to supply chain operations:

•  Inventory management
• Demand and supply planning
• Invoice and contract management
• Work order management
• Returns processing
• Freight management

IT services and BPOs have been the signature use cases for robotic automation. Mundane tasks such as monitoring and maintenance, common queries such as password reset — such routine work that consumes 30 – 40% of the service teams’ work hours on an everyday basis — can be handled efficiently and effectively by our RPA solutions:

• Server and app monitoring
• Routine maintenance and monitoring
• Email processing and distribution
• Batch processing
• Password reset/unlock
• Back-up and restoration

To say that the F&A industry deals with humongous amount of data is literally an understatement. What’s even more challenging is the various unsynchronised data sources. Robotic automation can really, not possibly, make ‘Swivel-Chair’ processes obsolete. Our RPA solutions help significantly reduce the redundant, labor-intensive tasks such as:

• Procure to pay
• Order to cash
• Record to report
• Vendor management
• Collections and incentive claims
• Sales order management