Robotic Process Automation or RPA is a software robot installed in a user’s computer, machine or device that tracks human actions and replicates them to perform the complex, redundant and rule-based work which is performed on a daily basis. It is the software application that automates tasks and processes which are otherwise performed only by humans. The vital role of robotic automation is to offer improved customer experience and operational excellence by increasing performance, efficiency and agility.

Robotic automation helps businesses improve their overall productivity. With its installation in your system, your organisation can put its human resources to a much better and efficient use, which will eventually result in increased productivity. Also, RPA takes less processing time. The time taken by RPA to process data and do other rule-based and calculations work is less than 1/4th of what a human resource would take.

From budget and audit to processing repetitive payrolls and back-end activities, RPA gives accurate results and the scope of error is almost zero.

Here’s how it works – It is important to understand that RPA is not real-life robot and it can’t replace human resources completely. These software work best for repeatable processes and the best part is that it doesn’t require any changes or integration with your system. However, integration of RPA requires proper planning beforehand. In fact, the implementation of it usually requires more than 12 weeks and can’t be done overnight. And once the software is installed in your system, it will perform all the tasks in the same way a human would do, i.e., calculations, data entry, maintaining data sheets and much more.

You will be amazed to know this, but a majority of companies are still in the thinking stage of implementing RPA and the ones who have already done so, have seen a tremendous growth on all levels.